App Store support
Support for the zocrew app.
If the staff app runs into sign-in, attendance, checklist, or notification issues, contact us through the channels below.
Contact
Primary support
support@zocrew.comOperations
service@zocrew.comCompany information
01Street Co., Ltd.
8, Gamasan-ro 90-gil, Yeongdeungpo-gu, Seoul, Republic of Korea
+82-10-7135-4441
Requests are handled in order on business days. Including the store name and reproduction steps shortens turnaround time.
Before you send
- Device model and iOS version
- Approximate time of the issue and store name
- Steps to reproduce the problem
- Screenshot or exact error message when available
Sign-in and account access
Contact us for social sign-in, password login, invite links, or store-selection issues.
Attendance and location
We can help with time clock events, location permission prompts, and store-presence verification.
Checklist and photo upload
Reach out for camera capture, gallery selection, checklist submission, or missing attachment issues.
Push notifications
We can investigate missing or delayed notice, shift reminder, and request-result notifications.